|
|
 |
|||||||||||||||||||
 |
 |
|
|
|
|
|
A. If the virus/worm or trojan you have allows you online, then it’s probably best to disable any or all existing anti-virus or other monitoring software and proceed to the following: http://securityresponse.symantec.com/ - Under the Removal Tools is a silver globe icon where you can get Norton to scan your drive online. After its completion you can then manually remove infected files indicated by Norton's scan if safe to do so.Q. Which is better, Firewall software on my computer or another piece of hardware to hook up behind it? A. Software firewalls help a great deal and I recommend them for anyone who can not yet afford crucial protection. A dedicated device separating your home network or personal computer from the rest of the world or the Internet is by far the better choice. Q. I just bought a new networking device and I can no longer access the internet. A. The best advice to give here would be to back up and slow down. First make sure your high speed Modem is connected and has a status or activity light showing. When you have determined that your Modem has a connection then you might need or try what is called a reversed cable somewhere between the devices. Confirm your devices one at a time using the idiot lights or even your Computer to make sure you have a working connection up to that point. Q. I need a faster computer, should I upgrade or just buy a new one? A. This has always been my toughest question. It more or less depends on what you have already and its potential, compared to just how much you're willing to spend. For the most part any new computer that has any kind of upgrading future should still cost you about $2000. For that kind of money you should be well into the latest and greatest and if done correctly, you will have quality parts to reuse or sell to make the next upgrade cheaper and easier. Upgrades, if possible can cost as much or near the same amount as your average apparent bargains from some of the more popular electronic retailers. It is my opinion that if you are stuck with either an insufficient upgrade choice or if you have purchased a so-called all-inclusive bargain machine, it may soon be destined to become a boat anchor. Q. My computer has warned me that I’m running out of space. Do I need more Ram? A. There are many things in a computer that could run out of other things and it’s always best to get the exact information and consult an expert. There are some common misconceptions I feel I should address here, mostly that if you use a MS product prior to Win2K then any amount of what’s commonly called memory or RAM in excess of 128 Megs could be a total waste of money and may actually slow your older systems down. Other warnings that may appear could possibly be fixed with a reboot if you haven’t done one recently or by getting a knowledgeable tech to clean out your systems registry, startup and active services. If your problems persist then you may be out of physical storage space and you may then need to consult an expert to fix your problem anyway. Q. Windows does not detect my new hardware. A. For the most part the later versions of Windows are a lot better at detecting and sorting out hardware conflicts. If you still use an older Windows product, your first place to start is with device resource conflicts and something called IRQ sharing. Other than that, regardless of what you are running or what you are trying to install, some problems can be resolved by completely removing the device and doing a clean reboot back into a running Windows without the problematic device. Now you can carefully reinstall the device according to manufacturers specifications and analyze the results by using the Windows hardware manager or other utilities for this purpose. R. Douglas - Technical Support, contact tech@vancouverwebs.ca
|
Frequently
Asked Questions :
words from the tech|
|
|
|
|
|
Copyright ©2004-2005 VancouverWebs.com |
|
